Terms & Conditions

Last Updated: Feb 11th 2026

By booking a session with Guelph Grad Photos, you agree to the following terms.

Booking, Deposit & Payment

A full, non‑refundable deposit is required to confirm the booking, unless otherwise agreed in writing.

Payment (including any remaining balance beyond the deposit) must be made as confirmed at the time of booking (e.g., e‑transfer, cash, or card).

Failure to pay as agreed may result in the session being postponed, rescheduled, or cancelled.

Cancellations & Rescheduling

A full refund of the deposit is provided if the client cancels with at least 48 hours’ written notice before the scheduled session start time.

Any cancellation less than 48 hours before the session or any missed appointment is eligible for a 50% refund of the deposit.

If the session is cancelled due to extreme weather, a full refund will be issued, provided the extreme weather is ongoing one hour before the scheduled start time.

Light rain and moderate wind do not count as extreme weather under this policy.

Guelph Grad Photos reserves the right to cancel or postpone the session in the case of unsafe conditions or significant delays.

Session Start Time, Location & Behaviour

The client agrees to be present at the exact agreed location at the agreed hour.

Any delay by the client may result in a deduction from the scheduled session time or may incur extra fees, at the photographer’s discretion.

The photographer will start and end the session as close as possible to the agreed time; late arrival typically means the session still ends at the originally scheduled finish time.

Clients are responsible for the behaviour and safety of everyone attending (including minors); no unsafe stunts, trespassing, or illegal activity is allowed at any time.

Overtime Fees

Guelph Grad Photos reserves the right to charge $20 for every 10 minutes of extra time beyond the booked session length.

Time is rounded down: for example, if the session is booked for 30 minutes and runs for 39 minutes, there is no extra charge.

Extra time must be agreed upon during the session; please plan your shoot to fit within the booked duration.

Image Editing & Delivery

The photographer will select, edit, and deliver a specific number of images per package (as stated on the pricing page at the time of booking) via an online gallery.

Delivery is typically within 1–2 weeks after the session, unless otherwise agreed.

Delivery is by download link only; clients are responsible for downloading and backing up their files.

Requests for major reshoots or heavy extra editing outside the original package scope may incur additional fees.

Copyright & Usage Rights

Copyright and ownership of all images remain with Guelph Grad Photos under Canadian law.

The client receives a non‑exclusive license to use the delivered images for personal, non‑commercial purposes, including social media and personal prints.

The client may not resell, license, or commercially exploit the images without a separate commercial license.

Guelph Grad Photos reserves the right to use the photos for portfolio, marketing, advertising, website, Instagram, and other promotional purposes, unless the client explicitly requests otherwise in writing before the session (via email or message).

Group Shoots & Responsibility

Group sessions are defined by a maximum number of people per package; exceeding that number may require an upgrade or extra fee.

The group organizer is responsible for coordinating attire, timing, and payment for all members.

Disputes over who pays or what gets delivered are between the group members and do not affect Guelph Grad Photos’ services or fees.

Limitation of Liability

Guelph Grad Photos will use professional care and skill, but cannot guarantee every shot or exact artwork.

Guelph Grad Photos is not liable for loss of images due to circumstances beyond reasonable control (equipment failure, technical issues, etc.), though backups will be attempted where possible.

Total liability is limited to the amount paid for the session, unless prohibited by law.

Governing Law & Changes

These terms are governed by the laws of Ontario, Canada.

Guelph Grad Photos may update these terms at any time; changes will apply to future bookings only.